Privacy Notice

Data We Gather

We gather and manage various types of personal information, including:

2. Use of Your Data

Your personal information serves these key purposes:

• Service Delivery in Stockton-on-Tees:
  • We handle the processing and management of your car hire bookings and agreements in Stockton-on-Tees. This includes verifying your identity to confirm compliance with our rental criteria. We also oversee the procedures for collecting and returning vehicles. Additionally, we process payments along with managing any deposits and associated charges.
• Customer Communication (Legitimate Interest and Contract Fulfillment):
  • We will send you booking confirmations, rental updates, and relevant information. Our team is available to address your questions and offer support. Notifications regarding any changes to our services or policies will also be provided.
• Marketing Preferences in Stockton-on-Tees:
  • We will send promotional offers, newsletters, and service updates only with your consent or when we have a legitimate interest. You may opt out at any time.
• Service Enhancement for Local Needs:
  • Assessing website activity to refine user experience and operational efficiency. Researching to improve our vehicle offerings and customer services in Stockton-on-Tees.
• Legal Compliance in Stockton-on-Tees:
  • Meeting local legal, regulatory, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Personal Information

• Local Service Partners: Third-party companies assist us in providing our services, including payment processing, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

We employ suitable technical and organizational safeguards to protect your personal information from unauthorized access, modification, disclosure, or loss. Our measures include encryption, access control protocols, secure server environments, and routine security evaluations. It is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We retain personal information only for the duration needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The length of time we keep data depends on the specific type of information and the context in which it is processed.

Your Rights in Stockton

Your rights under UK data protection law in Stockton-on-Tees

• Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Policy

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You can adjust your cookie preferences in your browser settings to suit your needs while using our services in Stockton-on-Tees.

Policy Changes

This Privacy Policy may be revised periodically to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy regularly to stay informed.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us: